Help Desk Request

iRattler, Email, or WiFi are just a few of the things that students, faculty, and staff can seek help with using the Helpdesk Service Request System.
iRattler Access

Before submitting a request make sure you've tried all the other options here. If nothing has worked submit your request

Email Access

Before submitting a request make sure you've tried all the other options here. If nothing has worked submit your request

WiFi Access

Before submitting a request make sure you've tried all the other options here. If nothing has worked submit your request

Other

Before submitting a request make sure that this is an issue the ITS Helpdesk can assist you with. See the Services we provide  HERE


NOTE TO EMPLOYEES: A Helpdesk Request is not a TMS. Helpdesk members will not go to your office or area to assist you. If you need a Feild Tech to help you Submit A TMS!!

NOTE TO STUDENTS: If you are having a technical issue in your dorm, please notify your R.D. or R.A. and Submit a Housing Matinence Request!

 

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For security purposes, we will need the following in order to assist you with anything regarding your account:

  • First and Last Name
  • Date of Birth
  • Student /Employee ID or The last five (5) of your SSN
Failure to submit this information might result in your request being discarded
I am having Issues or need help with*