Help Desk For Students and Alumni
iRattler, Email, or WiFi are just a few of the things that students and Alumni can get help with through the FAMU ITS Helpdesk
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iRattler Access |
Before contacting the ITS Helpdesk, make sure you've tried all the other Online iRattler Access Help Guides. If nothing has worked, please contact the IT Helpdesk at helpdesk@famu.edu or 850-412-4357.
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Duo Access |
Before contacting the ITS Helpdesk, review our Guide on using Duo. If nothing has worked, please contact the IT Helpdesk at helpdesk@famu.edu or 850-412-4357.
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Email Access |
Before contacting the ITS Helpdesk, make sure you've tried all the Online Email Access Help Guides. If nothing has worked, please contact the IT Helpdesk at helpdesk@famu.edu or 850-412-4357.
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WiFi Access |
Before contacting the ITS Helpdesk, make sure you've tried all the Online Wi-Fi Access Help Guides. If nothing has worked, please contact the IT Helpdesk at helpdesk@famu.edu or 850-412-4357.
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Other |
Before contacting the ITS Helpdesk, make sure this is an issue the ITS Helpdesk can assist you with. Please see some the services we provide via the following Guides:
- How To Accept Or Decline Financial Aid via iRattler
- How To Apply For Graduation via iRattler
- How To Clear Cookies and Cache
- How To Connect Gaming And Smart Devices
- How To Register For Classes via iRattler
- How To Set Up Direct Deposit via iRattler
- How To Run A Virus Scan
If none of the precediing guides are relevant to your issue, please contact the IT Helpdesk at helpdesk@famu.edu or 850-412-4357.
NOTE TO STUDENTS: If you are having a technical issue in your dorm, please notify your R.D. or R.A. and submit a Housing Maintenance Request!