FAMU Outlook Email & Microsoft Office 365

Communication is the key to success! Utilizing your FAMU email and staying in contact with professors or collegues is extremely simple.

FAMU’s official method of communication for students, faculty, and staff operates on Microsoft Office365, a cloud-based email system.

Microsoft Office software is included for free as long as you’re a student or employee at Florida A&M University. You can download these applications on up to 5 devices.
Microsoft Office software is included for free as long as you’re a student or employee at Florida A&M University. You can download these applications on up to 5 devices.

Logging In To Your FAMU Outlook Email

To sign into your FAMU Email, use your iRattler Username and password. Your email address is simply your username + "@famu.edu" (ex: jessica1.rattler@famu.edu)

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First time applicants, and incoming freshmen should visit UAC to obtain their iRattler username and password.

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With your FAMU Email sourced through Microsoft Outlook, you'll stay organized and productive! Keep in touch with others, schedule appointments, manage your contacts, tasks, notes, and more!

Microsoft Office 365

Microsoft Office software is included for free as long as you’re a student or employee at Florida A&M University. You can download these applications on up to 5 devices.

If you already have ms office 365 on your device, you can simply log in using your famu credentials to begin using the software! (see step 4)
 
InSTall Instructions

1.) To Download Microsoft Office click on the ‘App launcher’ located in the left-hand corner of your mailbox. A popup box will appear. Click on the “Office 365→” button

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2.) Click Install Office and and proceed to run the installer program.

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3.) Microsoft Office should begin to install on your device. NOTE: Download speed will depend on what kind/ how old the device is.

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4.) Open one of the Microsoft programs installed on your device sign in using your iRattler credentials! Once you sign into one MS program, you will be signed into all of them

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Done! Microsoft Office 365 is now installed on your computer! It doesn't have end here, though! You can install Microsoft Office on up to 5 devices as long as you are a FAMU student or Employee.

If you already have ms office 365 on your device, you can simply log in using your famu credentials to begin using the software!
 
InsTall Instructions


Mac users can follow the same instructions used for Windows users or they can install Microsoft Office 365 directly from the Apple App Store

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NOTE: Microsoft Publisher™ and Access ™ are not available on apple devices

Done! Microsoft Office 365 is now installed on your computer! It doesn't have end here, though! You can install Microsoft Office on up to 5 devices as long as you are a FAMU student or Employee.

InsTall Instructions

Chromebook users will have to download each Microsoft Office application from their device's web store.

Once downloaded, open one of the Microsoft programs installed on your device sign in using your iRattler credentials! Once you sign into one MS program, you will be signed into all of them.

NOTE: some chromebooks do not have enough space for the entire Microsoft Office 365 Suit. If that is the case, only download the ones you need.

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Done! Microsoft Office 365 is now installed on your computer! It doesn't have end here, though! You can install Microsoft Office on up to 5 devices as long as you are a FAMU student or Employee.

If you have an HP® Stream Laptop they usually do not have enough space for the newer versions of MS Suit that we provide

"Communication is the key to success!"
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FAMU Email On The Go!

With the Microsoft Outlook App, you can receive FAMU emails directly on your phone, tablet, or smart-watch! Simply go to your device's App store ➝ Search for Microsoft Outlook ➝ Install the Microsoft Outlook App ➝  sign into the app using your iRattler credentials. Done!
 
LINKING OTHER MAILBOXES

Gmail, YahooMail, and others can be linked to your Outlook email so you can access them all from in one convenient spot. Go to the settings section in the Outlook app (the gear symbol) ➝ select "Add Account"  ➝ enter the credentials for the mailbox you want to link. Done!

*The Microsoft Outlook app is available on App Stores for most phones, tablets, and smart-watches.
*The Microsoft Outlook app is available on App Stores for most phones, tablets, and smart-watches.

We aim to help you stay organized, productive, and connected with Outlook, whether you're keeping track of your inbox or scheduling your next zoom meeting! If your having trouble with your email, let us know and we will be happy to help!

I Need Help!  

 

Other Email Help

Other Email Help

Often new students and employees unaware that they already have a FAMU email.

Go here to try signing in to your out look mailbox. The username and password will be the same ones you use for iRattler. if you do not have your username and password yet, go here!

If you continue to have issues, call the ITS Help Desk at (850) 412-HELP[4357] to speak with one of our service agents about the issue.

Check your spam, junk, and clutter folders.
 
Then make sure you don't have any settings such as 'inbox rules' in place ( I included instructions on how to check below)
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***This must be done through the browser version of Outlook on a computer.***
 
 
INBOX RULES
 
Step 1: Click on the SETTINGS BUTTON (shaped like a gear) in the top right-hand corner of your outlook email
 
Step 2: In the SEARCH BOX type 'rules'. Click on inbox rules when it comes up.
 
 
Step 3: Your inbox rules should come up. Check to see if you have any rules in place that would disrupt the sending or receiving of your emails. if so, delete it by clicking on the TRASH CAN icon.
 

 
Step 4: Close out of your email inbox and your browser. Re-open your outlook email and check if you are able to successfully send and receive emails.
 
 
** After doing the above steps -- if you are still looking for specific emails from someone, you might need to have them resend those emails.

If your mailbox is sending or receiving spam, your mailbox might be flagged and thus temporarily unavailable. To remedy this issue

1. Please forward any possible or known spam email messages to security@famu.edu.

2. Run a virus scan on your computer and then Update your FAMU Username and Password to something new.

3. Call the ITS Help Desk at (850) 412-HELP[4357] to speak with one of our service agents about the issue. (before they re-enable your email account, they will ask you to do the above in step 2. It is best to to those two things before you call or while you are waiting on the phone for faster results)

4. The account re-enable process will begin an the service agent will tell you how long until your email is available again.

 

What to do if you fall victim to phishing or think you are being phished?

1. Please forward any possible or known phishing email messages to phishbowl@famu.edu.

2. Run a virus scan on your computer and then Update your FAMU Username and Password to something new.

3. You may call the ITS Help Desk at (850) 412-HELP[4357] to speak with one of our service agents about the issue.