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Information Technology Services

Home
Administration
Campus Services
Information Technology Services
ITS

What We're All about!

ITS provides cost-effective, efficient, and reliable access to cutting-edge information technologies of hardware, software, networking, and telephony for the students (present and prospective), faculty, staff, and stakeholders of Florida A&M University. Through the use of these information technology resources, ITS is committed to providing support to the University’s programs for instruction, research, student services, financial management, and administration.

How Can We Help You?

About ITS

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FAMU Email Access

Username

HelpDesk Services

Man working on network servers

IT worker with headset smiling

Support Tickets | TMS

Website designer working on website

iRattler

iRattler | Username & Password

ITS Forms, Procedures and Policies

Polices, Procedures, Guidelines, and More!

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ITS Forms

Florida Computer Crimes Act
Computer Fraud & Abuse Act
Family Education Rights & Privacy Act (FERPA)
General Data Protection Regulation (GDPR)
Information Security Control Policy
Information Access Control & Handling Procedures
iRattler Access Request Form
iRattler (PeopleSoft) Security Procedures
Information Resource Request Form
ITS Password Standard
Electronic Connectivity Regulation 5.003
Request For Operator Assistance Call (ROAC) Form
Telecommunications Policy
VPN Form

HelpDesk

IT Service Desk & Support

When you need support, we're here!

ITS Services & Support
850-412-HELP (4357)
it@famu.edu

Events

Jul

23

SACSCOC Summer Institute

All Day

Gaylord Palms Resort & Convention Center
Aug

1

FAMU Summer Commencement

All Day
Aug

30

Orange Blossom Classic – FAMU vs. Howard

4:00 PM-7:30 PM

Hard Rock Stadium

News

Jeremiah poses in front of Verizon sign for his internship

Rattlers on the Rise: Broward County Native Powers Verizon’s Future Through Engineering

FAMU nursing students pose in front of an obstetrics sign while on summer clinicals in Ghana

Global Care: FAMU Nursing Students Gain Hands-On Experience During Summer Clinicals in Ghana

Florida A&M University graphic design student Treyvon Eugene participates in a Getty Images mentorship opportunity during the 2025 American Black Film Festival. (Credit Cassandra Illidge)

FAMU Student Photographs the 2025 American Black Film Festival through Getty Images HBCU Photographer Mentorship Program

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