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Information Technology Services

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Administration
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Information Technology Services
ITS

What We're All about!

ITS provides cost-effective, efficient, and reliable access to cutting-edge information technologies of hardware, software, networking, and telephony for the students (present and prospective), faculty, staff, and stakeholders of Florida A&M University. Through the use of these information technology resources, ITS is committed to providing support to the University’s programs for instruction, research, student services, financial management, and administration.

How Can We Help You?

About ITS

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FAMU Email Access

Username

HelpDesk Services

Man working on network servers

IT worker with headset smiling

Support Tickets | TMS

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iRattler

iRattler | Username & Password

ITS Forms, Procedures and Policies

Polices, Procedures, Guidelines, and More!

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ITS Forms

Florida Computer Crimes Act
Computer Fraud & Abuse Act
Family Education Rights & Privacy Act (FERPA)
General Data Protection Regulation (GDPR)
Information Security Control Policy
Information Access Control & Handling Procedures
iRattler Access Request Form
iRattler (PeopleSoft) Security Procedures
Information Resource Request Form
ITS Password Standard
Electronic Connectivity Regulation 5.003
Request For Operator Assistance Call (ROAC) Form
Telecommunications Policy
VPN Form

HelpDesk

IT Service Desk & Support

When you need support, we're here!

ITS Services & Support
850-412-HELP (4357)
it@famu.edu

Events

Sep

11

Board of Governor's Meeting

All Day

Florida Gulf Coast University
Sep

6

FAMU vs. FAU

6:00 PM-9:30 PM

Flagler Credit Union Stadium
Sep

12

President's Convocation

10:10 AM-12:10 PM

Al Lawson Center

News

The Florida A&M University Marching “100” performs at the 2025 U.S. Open to celebrate the remarkable accomplishments of alumna and tennis icon Althea Gibson, who broke the color barrier in professional tennis. Gibson, who attended FAMU on a tennis scholarship, won five Grand Slam singles titles, including consecutive U.S. Open and Wimbledon championships in 1957 and 1958. (Photo by Vaughn Wilson/Florida A&M University).

The U.S. Open Celebrates 75th Anniversary of Alumna Althea Gibson’s Historic Debut

FAMU student dressed in Rattler gear in the bookstore.

Florida A&M University Launches 2025 Student Recruitment Tour: Destination FAMU!

FAMU's Marching 100 Drum Majors 2025-26 academic year

FAMU’s Marching 100 to Perform at Houston Battle of the Bands, U.S. Open Althea Gibson Tribute, and Orange Blossom Classic

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