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Information Technology Services

Home
Administration
Campus Services
Information Technology Services
ITS

What We're All about!

ITS provides cost-effective, efficient, and reliable access to cutting-edge information technologies of hardware, software, networking, and telephony for the students (present and prospective), faculty, staff, and stakeholders of Florida A&M University. Through the use of these information technology resources, ITS is committed to providing support to the University’s programs for instruction, research, student services, financial management, and administration.

How Can We Help You?

About ITS

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FAMU Email Access

Username

HelpDesk Services

Man working on network servers

IT worker with headset smiling

Support Tickets | TMS

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iRattler

iRattler | Username & Password

ITS Forms, Procedures and Policies

Polices, Procedures, Guidelines, and More!

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ITS Forms

Florida Computer Crimes Act
Computer Fraud & Abuse Act
Family Education Rights & Privacy Act (FERPA)
General Data Protection Regulation (GDPR)
Information Security Control Policy
Information Access Control & Handling Procedures
iRattler Access Request Form
iRattler (PeopleSoft) Security Procedures
Information Resource Request Form
ITS Password Standard
Electronic Connectivity Regulation 5.003
Request For Operator Assistance Call (ROAC) Form
Telecommunications Policy
VPN Form

HelpDesk

IT Service Desk & Support

When you need support, we're here!

ITS Services & Support
850-412-HELP (4357)
it@famu.edu

Events

Apr

22

Development Committee Meeting

4:00 PM-5:00 PM

Zoom
Apr

29

Search Committee | Coordinator, Admin Services | Division of Health Sciences

11:00 AM-12:00 PM

Zoom
May

13

Board Governance and Stewardship Committee Meeting

4:00 PM-5:00 PM

Zoom

News

Coach Charlie Ward

A New Era: FAMU Taps NBA Vet and Heisman Winner Charlie Ward to Lead Men’s Basketball Program

Group shot of Metz employees gathered during an outdoor event.

FAMU Students Savor New Flavors as Metz Hospitality Expands Culinary Experience

Four students in the FAMU Strike Forward Program holding their certificates of completion

FAMU’s Strike Forward Program Celebrates Student Success and Industry Partnership

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Contact Us (850) 599-3000

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