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Information Technology Services

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Administration
Campus Services
Information Technology Services
ITS

What We're All about!

ITS provides cost-effective, efficient, and reliable access to cutting-edge information technologies of hardware, software, networking, and telephony for the students (present and prospective), faculty, staff, and stakeholders of Florida A&M University. Through the use of these information technology resources, ITS is committed to providing support to the University’s programs for instruction, research, student services, financial management, and administration.

How Can We Help You?

About ITS

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FAMU Email Access

Username

HelpDesk Services

Man working on network servers

IT worker with headset smiling

Support Tickets | TMS

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iRattler

iRattler | Username & Password

ITS Forms, Procedures and Policies

Polices, Procedures, Guidelines, and More!

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ITS Forms

Florida Computer Crimes Act
Computer Fraud & Abuse Act
Family Education Rights & Privacy Act (FERPA)
General Data Protection Regulation (GDPR)
Information Security Control Policy
Information Access Control & Handling Procedures
iRattler Access Request Form
iRattler (PeopleSoft) Security Procedures
Information Resource Request Form
ITS Password Standard
Electronic Connectivity Regulation 5.003
Request For Operator Assistance Call (ROAC) Form
Telecommunications Policy
VPN Form

HelpDesk

IT Service Desk & Support

When you need support, we're here!

ITS Services & Support
850-412-HELP (4357)
it@famu.edu

Events

Jul

23

SACSCOC Summer Institute

All Day

Gaylord Palms Resort & Convention Center
Aug

1

FAMU Summer Commencement

6:00 PM-8:00 PM

Al Lawson Center
Aug

30

Orange Blossom Classic – FAMU vs. Howard

4:00 PM-7:30 PM

Hard Rock Stadium

News

BARRIER BREAKER: FAMU SJGC Alumna Thai Floyd Named First Full-Time Female Football Announcer at an HBCU

Professor John Luque, Ph.D., MPH

Florida A&M University Professor John Luque Named 2025-26 Fulbright Scholar

Chailyn poses infront of VS&CO Sign

Rattlers on the Rise: One of One — Chailyn Washington-Thompson Makes Her Mark at Victoria’s Secret

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Contact Us (850) 599-3000

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