Parent Portal



Parents, the Office of University Housing is here to assist you in any way possible as you have entrusted us with the safety and supervision of your Rattler. Whether you have concerns about issues within the Residential Facilities or questions concerning housing charges, please complete the form below.

In order to avoid duplicating efforts, please ensure the request has not been remedied by your student or their Resident Director (RD)/Resident Assistant (RA).

**Please use Goggle Chrome or Mozilla Firefox to complete the application or you may receive an error message. If using Safari, please clear your cache (Browsing History).**

To avoid longer wait times please submit your request once. If you are having multiple issues, include them all in one request. If you have not been contacted within 1-2 business days, please contact

Are you authorized to receive information through FERPA Consent Form filed with the University?*
Please click Family Education Rights and Privacy Act (FERPA) if you desire additional information.