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FAMU On-Line Complaint/Grievance Process

Current students enrolled at Florida A&M University who have a complaint/grievance about a course or experience must follow the University's complaint/grievance procedure as appropriate.    

Undergraduate and graduate academic, non-academic, and discrimination complaints should be routed through the proper channels found online in the respective colleges or schools, and in the Fang Student Handbook.  The student may also file a complaint with the University Ombuds who may serve as mediator to assist you in navigating resources for resolving any complaints or concerns you may have about how your FAMU academic program is administered.

Undergraduate Studies - Academic Grievances

The purpose of an academic grievance is to give students a fair review and an opportunity to be heard. Students are expected to follow the procedures established by the college, school and/or academic unit in which they are pursuing a course of study; however, academic grievances regarding a course grade must be filed with the college, school and/or academic unit in which the course is offered. Each college, school and/or academic unit within the University has internal procedures for addressing student grievances pertaining to academic matters. Academic grievance procedures are available in the Office of the Dean of the respective college or school, and in the office of the appropriate officer in charge of an academic unit.

Graduate Student Grievance Procedure

It is the goal of Graduate Studies and Research to provide students with an expeditious, fair, equitable, and consistent procedure for resolving their grievances and non-academic complaints.  These grievance/non-academic complaint procedures are meant to guide the student through the process.  Students should make every effort to resolve the issues informally before filing a complaint or seeking redress beyond the Academic Unit in which the alleged offense has occurred.

Please visit http://www.famu.edu/index.cfm?graduatestudies&StudentGrievanceProcedure for further information and forms for grade appeals and appeals other than grades.

FL-SARA Postsecondary Distance Education Council Complaint Process

Out-of-state Distance Education students, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional (consumer protection) complaints to the FL-SARA PRDEC Council.  For additional information on the complaint process, please visit the FL-SARA Complaint Process page.

Licensure Information

As a member of the national State Authorization Reciprocity Agreement (SARA), Florida A&M University must notify out-of-state students in writing regarding the connection their program of study has to their local licensing and certification requirements.

If appropriate, the University will notify the student by acknowledging one of the following three (3) options:

[Option 1]
The University can confirm that at this time our program meets the educational eligibility criteria for licensure or certification in [insert specific licensure or certification] in the State of ___________ where you reside. At this time, additional eligibility criteria in your state include [insert additional eligibility criteria such as experience and exams]. You are welcome to contact [insert program director name and contact info or alternative contact] with questions in this regard so we may assist you in your career planning.

[Option 2]
The University is unable to confirm the licensure and certification requirements of your state of residence. If you intend to pursue such credentialing in your state or elsewhere, we advise you to contact the applicable state credentialing authority to familiarize yourself with its specific requirements and determine if our program meets its eligibility criteria. You are welcome to contact [insert program director name and contact info or alternative contact] with questions in this regard and we will do our best to assist you in your career planning.

[Option 3]
While licensure or certification may be available in your field of study, our program does not lead to such licensure or certification upon graduation. The professional preparation you receive in our program, however, may assist you in such pursuits. That said, we are unable to confirm the licensure and certification requirements of your state of residence. If you intend to pursue such credentialing in your state or elsewhere, we advise you to contact the applicable state credentialing authority to familiarize yourself with its specific requirements and determine if our program meets its eligibility criteria. You are welcome to contact [insert program director name and contact info or alternative contact] with questions in this regard and we will do our best to assist you in your career planning.

Contact Info

525 Orr Drive
104 Coleman Library
Tallahassee, Florida 32307

P: 850-599-3460
F: 850-599-3385

E: famuonline@famu.edu