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Guidelines and Procedures


The purpose of the Public Services Guidelines and Procedures are to convey guidelines and departmental policies, for providing user service as well as serve as a communications mechanism.  These guidelines will be used to assure a uniform standard of quality information and services to all users.  A manual will be provided upon request to a library user who requests clarification of the service policies of the Reference Department.   Guidelines and Procedures will be updated as situations differ that may mandate a particular revision or change.