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Information Technology Services

Faculty/Staff Directory  Faculty/Staff Directory
Phone  850.599.3560
Fax  850.561.2292

Information Technology Services
1610 S. Martin Luther King Jr. Blvd.
University Commons Room G126 (Ground Floor-Southside)
Tallahassee, FL 32307

Networking Infrastructure

The Network and Infrasturcture team is responsible for the implementation, upgrade and maintenance of campus wide network infrastructure. The Network Engineers ensure that students, faculty and staff have access to the internet via both wired and wireless infrstructure.  This team also has one position devoted to GIS [Geographic Information Systems], GPS [Global Positioning System], CAD [Computer Assisted Drafting] and IMS [Internet Mapping Services].   Architectural drawings are edited in AutoCAD to accurately represent the position of Network Communication Closets, network wiring, network I/O ports, wireless access points and other information technology infrastructure within buildings. 

For more information regarding Networking Infrastructure please contact Mr. Wayne Dunwoody, Director of Network Infrastructure Services at (850) 599-3560.

Click here for the University Cabling Standards Guidelines

Wireless Network

FAMU Eduroam

FAMU Guest Wireless Instructions

FAMU Secure for Windows

FAMU Secure for Mac

FAMU Secure for Android

FAMU Secure for iPhones/iPad

Video Telepresence

Florida A&M University Transforms Communication with Video Conferencing

Video is permeating our educational institutions, transforming the way we teach, learn, study, communicate, and work. A key pillar in the drive towards improved digital literacy, video brings considerable benefits to educational institutions ranging from streamlined admissions to increased retention and improved learning outcomes. Florida A & M University’s Information Technology Services (ITS) transforms its Educational Support Service and Business Meetings with Video Conferencing, by delivering Real-Time Distance Learning, along with face to face meetings without having to move from place to place. Read more

             TelePresence Video Conferencing Upgrade Project

State Of The Art Smart Classrooms

Each room is equipped with an automated control system that will allow the instructor to teach using multiple devices to include a Podium PC that's connected to a Smart Technology Monitor, allowing them the ability to use smart board features right at the podium location. Each room also has a Document Camera, Blue Ray Player and a connection box that has a HDMI, VGA, and Composite connections for outside media sources to include laptops and older media forms. Each room is outfitted with a projector and 10' electric screen to display content as well as wireless microphones for presentations. The instructor should select POWER ON from the desktop program and the system turns on which powers up the projector and drops the electronic screen. The instructor then selects which media type he/she would like to use.

Classrooms with Video Teleconferencing (VTC)

Classrooms with a Cisco Video conference system will have the additional ability to connect with other classrooms within FAMU or any other University as either a teaching or receiving site. Each classroom is equipped with 2 cameras so the far site can either see the students (receiving site) or the teacher (teaching site) allowing the room to be multipurpose. With the combination of normal classroom technology equipment and the Cisco VTC equipment, these room are able to handle distance learning at the highest level. Please see VTC XPanel control below:

University Smart Classroom Instruction Guide

The Cisco Jabber Client

Cisco Jabber Client is the preferred video client to interface with the Florida A & M University Video Telepresence System. Simplify Communications and Enhance Productivity Easily access voice, video, presence, instant messaging, voice messaging, desktop sharing, and conferencing capabilities.
University Jabber Install and Setup Instructions

The Cisco VPN Client

A virtual private network (VPN) extends a private network across a public network, such as the Internet that allows a secure connection into the university’s network.
When off campus, use the Cisco AnyConnect Secure Mobility Client, a WebVPN component, to establish a secure remote connection with your office computer, or access restricted resources.
Click here for VPN Client Instructions

Networking DNS Policy Document

The purpose of this policy is to formalize the process of approving domain names for use within FAMU's assigned IP address blocks and its Domain Name System (DNS). It is also to provide policy guidelines and a procedure for University departments to request the creation of a domain name within the FAMU IP address space.

Networking DNS Policy Document

DNS Request Form

VPN Request Form

VPN Request Form