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Information Technology Services

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Phone  850.599.3560
Fax  850.561.2292

Information Technology Services
1610 S. Martin Luther King Jr. Blvd.
University Commons Room G126 (Ground Floor-Southside)
Tallahassee, FL 32307

Welcome to Information Technology (IT)

The Division of Information Technology (IT) is currently headed by Mr. David Cantrell, CIO and Associate Vice-President of Information Technology.

The goal of IT is to provide cost effective, efficient and reliable access to cutting edge Information Technologies of hardware, software, networking, and telephony for the students, faculty, staff and stakeholders of Florida A&M University..

The EIT Division is comprised of several units:

EIT Network & Infrastructure Services is headed by Mr. Wayne Dunwoody, Director, Networking. Mr. Dunwoody provides leadership in the planning and construction of secure, reliable, cost effective, and leading edge communications infrastructure.

EIT Services provides customer service and technical support to the campus community. Mr. Ronald Henry, Director EIT Services ensures that the campus community service needs are met through the Help Desk, Our FAMU Assistance and Telecommunications..

EIT Applications Development & Management Unit, located at the University Commons, is primarily responsible for the implementation, maintenance, and upgrade and management of the iRattler (PeopleSoft) System. The iRattler Financial Management System teams is directed by Mrs. Palmyra V. Williams. The iRattler Campus Solutions is directed by Mr. Michael James. 

EIT Information Security Unit is headed by Mr. Arthur Bialowas. Mr. Bialowas, Director Information Security, is charged with the responsibility of ensuring the on-going viability of Florida A&M University by establishing and maintaining a robust security program based on best practices.

The History of the Information Technology

In 2001, the State Legislature re-wrote the State Education Code.  The new Education Code abolished the Board of Regents, and gave each State University a governing Board of Trustees. State Universities also became Public Corporations and state agency status was removed.  As a result of the status change, former members of the State University System of Florida were no longer supported users of the state financial accounting and payroll systems.

As part of its devolution from the state, Florida A&M University joined the Florida Universities Consortium/Alliance to reduce the purchase price of PeopleSoft’s Enterprise Resource Planning (ERP) software.  This software would replace the University’s legacy system and provide web-based real time integrated systems.  By collaborating with two larger institutions (Florida State University and University of Florida), FAMU would not only save funding on software licensing fees but on consultants and staff training.  

During the summer of 2002, the ERP unit was established to implement a new system to support FAMU’s business operations.  Staffing for the ERP team was determined functionally and the team reported to the ERP Project Director who reported to the Vice President for Fiscal Affairs.  Senior staff and subject matter experts were interviewed and selected by an ERP organizer chosen by the President.  In 2005 ERP became EIT and was merged with Plan and Analysis and the Computing Center.   EIT now includes not only application development and support but computer support services, network infrastructure services as well as application security and disaster recovery.   

In 2004 FAMU successfully implemented PeopleSoft Student Administration, Financial Management and Portal applications.  It was not until 2007 that Human Capital Management version 8.9 was implemented. During 2008 FAMU’s Application Management Teams upgraded both Financial Management 8.4 and Campus Solutions 8.0 (formally known as Student Administration) to vision 9.0.  FAMU is now one of the few universities in the country who had fully integrated all three PeopleSoft applications.