The purpose of the Public Services Policies and Procedures are to convey guidelines and departmental policies, for providing Reference Service as well as serve as a communications mechanism. These guidelines will be used to assure a uniform standard of quality information and services to all users. This manual will be provided upon request to a library user who requests clarification of the service policies of the Reference Department. Policies and Procedures will be updated as situations differ that may mandate a particular revision or change. The reference policies and procedures will be reviewed biannually and revised as policies and procedures change.
|Circulation Micro Media|
|Engineering Reading Room Serials |
|Interlibrary Loan Science Research Center
|Journalism & Graphic Communication Resources Center Special Collections
|Last update 2/06