General and Clinical FAQ.pdf
Who may be seen at the health center?
All enrolled FAMU students currently enrolled and who have paid the health fee.
If I am not enrolled this semester can I be seen at the health center?
Students not enrolled for a single semester (e.g., summer term or the semester immediately following graduation) may be eligible for services upon payment of a health fee. This service is intended to facilitate continuity of care while a student is temporarily not enrolled or transitioning to a community provider.
How do I schedule an appointment?
Call Student Health Services at 850-599-3777. Arrive at least 15 minutes before your scheduled appointment time. Be sure to bring your FAMU ID and your health insurance information with you to every appointment in the Health Center.
Where is the health center and when is it open?
Location and Hours:
Foote-Hilyer Administration Building, 1st Floor
Monday – Thursday from 8:00 a.m. – 4:30 p.m. Friday from 10:00 a.m. – 4:30 p.m.
Closed weekends and university holidays
What if a student has a medical emergency?
Call 911 or go directly to the nearest hospital emergency room.
If I live on campus and I am sick or injured, so that I need help getting to the Health Center, can SHS personnel transport me? If not, what am I to do?
Student Health Services staff members are not permitted to transport students to or from the Health Center.
a. If you are so sick or injured that an ambulance is required, call 911 for an ambulance to take you to one of the two local hospital emergency rooms
b. See if another student or friend can bring you to the Health Center. You may also talk to your Resident Advisor/Director for assistance.
What should I do for after-hours care?
For urgent medical problems students are encouraged to seek treatment at a community walk-in clinic or urgent care center.
What types of clinicians do you have?
We have Medical Doctors (MDs), Advanced Registered Nurse Practitioners (ARNPs), and Certified Medical Assistants (CMAs) who enjoy working specifically with the college population. We also have a board certified psychiatrist.
Are all services at the Student Health Services (SHS) free when you pay the health fee?
No. The student health fee allows students unlimited visits to the clinic with no office visit charges; however, charges may be incurred with labs, medical supplies or procedures.
Is there a charge for the office visit?
The student health fee entitles students to access services for illness and injury with no charge for an office visit.
What services will I be charged for?
Charges for services not covered by the student health fee include labs, x-rays, EKGs, medications, immunizations, procedures, and medical supplies. The prices are discounted and are at a lower cost than most community providers. Charges for services not covered by the University sponsored insurance will be placed on the student’s financial account within 2 weeks after treatment. Charges must be paid prior to registration for the following semester. No students should delay seeking treatment because of inability to pay for services.
At times a student may be referred to a community provider or hospital for consultation and/or specialized services. Students are responsible for all charges from community providers/facilities they are referred to and for emergency transport if needed.
Does the health center have a pharmacy?
Yes. Our pharmacy is located next to the immunization office.
Can the Allergy Clinic store serum for students?
Yes we can store the serum and give the injections based on outside physician's orders. We do not perform any allergy testing in the health center, but there are allergists located in the Tallahassee area.
How much is my test or medication?
Depending on which test you are administered and which medication you are prescribed, the price will vary. You may call or visit our pharmacy for a price on medications.
Can I get oral contraceptives (birth control pills)?
Yes, our pharmacy stocks a variety of oral contraceptives. We also offer the Depo-Provera injection.
Will I receive my lab (STD, women wellness exams, etc) results the same day?
We administer urine and pregnancy tests which provide results the same day. However, other lab tests are sent out to a reference lab in which we receive results electronically within 24-72 hours. There are some tests that may take longer.
Will I be notified if my test results are in?
When you meet with your clinician, they will let you know if you need to call or come back in for your results.
Does Student Health Services administer STD/STI testing?
Yes we test for sexually transmitted diseases and infections.
How much does it cost for HIV testing? When will I know my results?
We provide free Rapid HIV testing. Results are available within 20-30 minutes.
How often should I be tested for HIV?
If you are sexually active, you should be tested for HIV every 3-6 months.