Florida A&M University Today Please use this number:
800-736-1496 to update your alumni information. We will be
releasing our 2010 Alumni directory this Fall.
Questions and Answers about the 2010 Alumni directory:
Monday through Friday, Harris Connect makes calls beginning at 8:00 a.m. and continuing until about 9:00 p.m., in all time zones. They may try to contact you at work during the day, in the evening, or during the weekend at home. On Saturdays, they may call from 8:00 a.m. to 5:30 p.m If you are contacted at a time that is inconvenient for you, simply let the representative know. S/he will give you the Harris Connect toll-free number or will arrange to call you later.
If my name is listed in the directory, am I obligated to purchase a copy?
Although everyone will be given the opportunity to purchase his or her own copy of the directory, your name will be listed regardless of whether you decide to purchase a copy.
What if I don't want to be listed in the directory? What if I don't want certain
pieces of information listed?
Harris Connect can still update your information for us, but will honor your specific request to exclude all or parts of your biographical data from the publication.
What happens if I don't order a directory now, but change my mind later?
We have arranged to print as many directories as are ordered before we go to press. So, if you do change your mind prior to publication, you can call [dedicated toll-free number—please refer to my e-mail].
What forms of payment will be accepted for the purchase of a directory?
The directory may be paid for by major credit card or check. Payment(s) may be made by credit card at the time of order or by check upon receipt of the invoice(s).
We also offer installment payment plans, allowing you to pay a portion now and the rest later.
If I place an order using a credit or debit card, how will the charge appear
on my statement?
On statements for most major credit cards, “HC” will appear with part of or the entire name of the institution, e.g. HC State University. On American Express statements, “Harris Connect” will appear with part of or the entire name of the institution, e.g. Harris Connect State University.
What if I decide I want to cancel the order I have placed?
Orders for the directory may be canceled by simply writing the word "Cancel" on the invoice and returning it to Harris Connect or by calling the Harris Connect Customer Service Department at 1-800-877-6554. Be sure to provide the account number when calling.
What if I want to call in to update my information buy I lost my card with
the toll-free number on it?
The toll-free number is: 1-800-736-1496 or alumni may phone customer service at 1-800-877-6554
What is are the product offerings and pricing variations for the project?
Reunion CD = $24.99 $7.95 shipping
CD = $99.99 shipping
Regular Edition = $79.99 $9.95 shipping
Collectors Edition = $99.99 $9.95 shipping
Regular CD = $99.99 $14.95 shipping
Collectors CD = $109.99 $14.95 shipping
If I have a hardcopy photo or essay to send, where can I send it?
While we highly encourage everyone to participate online, if the need arises to send things via snail mail, the address is as follows:
attn: Florida A&M Directory Publication
1400-A Crossways Blvd.
Chesapeake, VA 23320
When is the last opportunity that I have to supply photos, essays, updates
or to place an order?
We will continue to accept submissions and take reservations through 6/14/10.