Welcome to Information Technology Services (ITS) Home
The Division of Information Technology Services (ITS) is headed by Mr. David Cantrell, Associate Vice-President for Information Technology Services and Chief Information Officer.
The goal of ITS is to provide cost effective, efficient and reliable access to cutting edge Information Technologies of hardware, software, networking, and telephony for the students, faculty, staff and
stakeholders of Florida A&M University.
The Department of Information Technology Services (ITS) provides technology support services for the campus community. ITS makes student life on Florida A&M University’s (FAMU) campus easier with user friendly and innovative technology. ITS’s interaction with students begins early during the admissions process when they receive their FAMNetID. A student’s FAMNetID is the username they will use throughout their entire student and alumni experience at FAMU. Students use their FAMNetID to access four major systems: FAMMail, iRattler, FAMU Wireless Internet and Blackboard.
Selected Systems Requiring a FAMNetID:
• FAMMail - Stay informed. FAMU’s official method of communication for students, faculty and staff operates on Microsoft Office 365 cloud based system.
• iRattler - Stay in the know. Students use iRattler to access academic records, campus finances, academic planning, enrollment services and personal account information.
• FAMU Wireless Internet - Stay connected. FAMU Wireless is available campus wide to provide internet service where students need it the most.
• Blackboard - Keep up with your class information, homework assignments and even attend virtual classes.
Additional IT Services:
Our IT Helpdesk is located in the University Commons Suite G126. We strive to assist students with technology-related needs in a convenient and timely manner.
IT provides several information technology kiosks across campus
Smart Classrooms - IT partnered with the Office of Instructional Technology (OIT) to provide a technologically enhanced and virtual learning experience through state-of-the-art smart
classrooms. Over thirty three classrooms are equipped with smart boards. All classrooms on campus are scheduled to have smart in the near future.