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Registrars Office
 

   
Faculty/Staff Directory  Faculty/Staff Directory
Phone  850.599.3115
Fax  850.561.2428

Registrars Office
1700 Lee Hall Drive
105 Foote-Hilyer Administration Center
Tallahassee, FL. 32307
 
 

Frequently Asked Questions & answers

 

Admissions

·        Where is the Office of Admissions located, and what are the hours of operation? 

·        How can I contact the Office of Admissions?

·        What components of SATI are required for admission?

·        How many academic units are freshmen required to have for admissions purposes?

·        How many units of foreign language are required for admission?

·        What are the requirements for a transfer student with less than 60 hours?

·        How many semesters of absence constitute the need for a student to reapply for admission?

·        How long must a parent/legal guardian reside in the State of Florida to claim initial Florida residency?

 

EIT Help Desk

·        What is EIT and what does EIT provide?

·        Where is the EIT Helpdesk and what are the hours of operation?

·        How can I contact the Helpdesk?

·        How can I use networking services on campus?

·        How can I get my FAMMail activated?

·        Can parents have access to their children/student iRattler and FAMMail accounts?

·        Does the EIT service center provide virus protection?

·        Does the EIT service center provide hardware PC support?

·        When and why do passwords expire?

·        How can I get assistance with my computer, iRattler and/or FAMMail account?

 

Financial Aid

·        Where is the Office of Student Financial Aid located, and what are the hours of operation?

·        How can I contact the Office of Student Financial Aid?

·        What is financial aid?

·        How do I apply for financial aid?

·        How do I apply for a loan?

·        How do I apply for Work Study?

·        How do I apply for scholarships?

·        Can I apply for financial aid as an independent student?

·        What is the application processing priority date?

·        Where can I get help completing my FAFSA?

·        What happens after I file my FAFSA?

·        How do I receive my award letter?

·        What is verification?

·        How can I get my FAFSA that I completed for another school sent to FAMU?

·        What if I do not qualify for any need-based financial aid?

·        If I take classes at another university as well as FAMU, can I receive financial aid at both institutions?
What happens to my financial aid if I withdraw from the university?
How can I get a copy of my federal tax form?

·        Where can I submit a request for a loan deferment?

Post Office

·        Where is the Post Office and what are the hours of operation?

·        How can I contact the Post Office?

·        How can I keep the same P.O. Box for the next semester?

·        How do I forward current mail to my new address?

·        Can I have a P.O. Box if I do not live on campus?

·        I am out of town and I want my friend to get my mail, what do I need to do?

·        How much are stamps?

·        How long does it take mail to get to the University?

·        What happens if someone sends me mail and they forget to include my P.O. Box number?

·        I forgot my combination, how can I get it again?

·        I do not have my ID, but I need to get my mail out of my box. Can you give it to me?

·        How long does it take mail to be forwarded to my new address?

·        What happens to my package if I forget to pick it up?

·        Is there a fee for my mailbox? If so, where do I pay?

 

Registrar

·        Where is the Office of the Registrar, and what are the hours of operation?

·        How can I contact the Office of the Registrar?

·        What is the Office of the Registrar’s Mailing Address?
What is FAMU's
Federal Interagency Committee on Education (FICE) code?

·        How long does it take for my mailing address change to process?

·        Do I have to change my address in Financial Aid office?

·        How can I verify my address on file?
How long does it take for a grade to be changed?
Why is my grade not changed if the instructor said he turned in the grade change form?

·        How many times can you request the Forgiveness Policy at FAMU?

·        When are graduation applications due?

·        How can I find out if I am on the graduation list and cleared to march in the ceremony?
When will diplomas be mailed?
How can I find out if I have holds?
Can I obtain verification of graduation before diplomas are mailed?

·        When are applications due in the Office of the Registrar for graduation?

·        How do I establish Florida residency?
Do I have to make an appointment to see the residency specialist?

·        Can I receive grade forgiveness for a course I failed at FAMU and retook at another college/university?
Would my GPA and letter grade from a class taken at another college/university transfer to my FAMU transcript?

·        What should I do to have my prior earned credits transferred to my FAMU transcript?

·        What is the status of my transcript request?
May I send a transcript request by fax or telephone?

·        What is the processing time for an official transcript once a request is received?

·        What is the procedure for requesting an unofficial transcript?

 

Student Financial Services

 

·        Where is the Student Financial Services office located, and what are the hours of operation?

·        How can I contact the Student Financial Services office?

·        When are fees due each semester?

·        What is the service charge on returned checks?

·        How many days must an account be delinquent before it goes to a collection agency?

·        What days are refunds processed?

·        When does the repeat surcharge fee apply?

·        Can I pay my tuition and fees online?

 

Student Health

·        Where is the Student Health Services office located, and what are the hours of operation?

·        How can I contact the Student Health Services office?

·        What are the required immunizations to register for the University?

·        Which two shots are students recommended to take or sign a waiver form?

·        When is a student exempted from taking the required immunizations because of his or her age?

·        How many credit hours per semester does a student require in order to receive services at Student Health Services?

·        Can employees purchase over the counter medicine from the pharmacy in Student Health Services?

·        Which office clears students from an immunization hold?

·        Does Student Health Services accept insurance?

·        Are immunization shots free?

·        What services are by appointment only?

·        Can family members be seen at Student Health Services if they are not a student?

·        Can an outside prescription be filled by the Student Health Services Pharmacy?

·        Does Student Health Services have a dentist or provide dental services?

·        Where do I go if I get sick after Student Health Services has closed?

·        Are the services at Student Health Services confidential?

·        Can a student be seen if he or she is taking five or less hours?

 

Student Housing

·        Where is the Office of Housing located, and what are the hours of operation?

·        How can I contact the Office of Housing?

·        How do I apply for housing?

·        How do I cancel my housing?

·        How much does housing cost?

·        Can my financial aid be applied to my housing?

·        When is my housing payment due?  

·        Is it possible to pay for my housing in installments?

·        How do I make my payments? 

·        How are housing assignments made?

·        When will I receive my room assignment?

·        When can I find out who my roommate is?

·        How do I request someone to be my roommate?

·        What if I need special accommodations?

·        How long are the beds?  What kind of sheets will I need?

·        What should I bring to campus?

·        What should I not bring?

·        Do I need curtains?

·        What type of computer connection is there in my room?

·        May I have a pet? 

·        Who will clean my room?

·        Do I have to get a meal plan?

·        May I store my belongings in my room during the summer months? 

·        Are first time freshmen required to stay on campus in the fall if they stayed on campus in the summer?

·        If I lived on campus for a year and I don’t earn 12 credit hours am I required to stay on campus again?

·        What is the move in date for the fall and spring semester?

·        What is the move out date for both semesters?

·        Can I remain in the same room I was assigned in the summer for the fall?

·        Can I remain in the same room I was assigned in the spring for the summer?

·        How or when can I request a room change?

·        Does FAMU offer family housing?

 

Student Services Center

·        Where is the Student Services Center located, and what are the hours of operations?

·        How can I contact the Student Service Center?

 

Rattler ID Card

·        What is the Rattler ID card?

·        What service does the Rattler ID card provide?

·        What is needed for students to receive their first Rattler Card?

·        How can my Rattler ID card serve as an ATM card?

·        What if my card is lost, damaged, or stolen?

·        What is the cost to replace the Rattler ID card?

·        How is Wells Fargo Bank Service beneficial to students?

·        Will students be able to access their money from financial aid, scholarships, grants and loans with their Rattler Cards?

Dining Services

·        Is a DCB account for me?
How can I get a DCB account?

·        What happens if I don’t use all my DCB dollars for the semester?

·        Will food be available for Vegans, Vegetarians & people who have special dietary needs?

Meal Plan

·        What is the difference between the 19MP, 15MP, 12MP and the 9MP?

·        What are Flex Bucks?

·        What are the Dining Locations and what type of food is served?

·        How do I sign up for the meal plan?      

·        Do I have to sign up for a Meal Plan?

·        What is the length of term for the Meal Plan Agreement once it has been signed? Also, can changes be made?

·        How will I be charged for and does my Financial Aid cover my meal plan?

·        Can I be refunded/removed from the meal plan if I do not use it?

·        Where do I make a cancellation request for the meal plan?

 

ADMISSIONS

 

Where is the Office of Admissions located, and what are the hours of operation?

The Office of Admissions is located at the Foote-Hilyer Administration Center, Suite G9. The office is open from Monday through Thursday, 8 am – 7pm and Friday from 8 am – 5 pm.

 

How can I contact the Office of Admissions?

You can contact the Office of Admissions at (850) 599-3796, toll free at (866) 642-1198, or by fax at (850) 561-2428.

 

What components of SATI are required for admission?

The Critical Reading, Math, and Writing Components of SATI are required for admission.

 

How many academic units are freshmen required to have for admissions purposes?

Freshmen are required to have 18 academic units for admissions purposes.

 

How many units of foreign language are required for admission?

Two units in the same language are required for admission. Students must complete 8 hours at the University prior to graduation if admitted with this deficiency.

 

What are the requirements for a transfer student with less than 60 hours?

2.50 GPA from high school, 2.00 GPA from college and must meet the regular freshmen admission requirements (minimum ACT 20 and SATI 1390 (reading, writing, math components).

 

How many semesters of absence constitute the need for a student to reapply for admission?

Two semesters, other than the summer, of absence constitute the need for a student to reapply for admission.

 

How long must a parent/legal guardian reside in the State of Florida to claim initial Florida residency?

A parent/legal guardian must reside in the State of Florida 12 months prior to enrollment to claim initial Florida residency. Numerous other requirements also apply for residency. Please contact the admissions office for more information.

 

EIT HELP DESK

 

What is EIT and what does EIT provide?

EIT is an acronym for Enterprise Information Technology. The department serves as an information technology division of Florida A&M University. EIT provides campus-wide application management and networking services, email services (FAMMail), network security, software support, PC computing, wireless networking, webcast services, virus protection, and the technology helpdesk.

 

Where is the EIT Helpdesk and what are the hours of operation?

The EIT Helpdesk is located at 128 Old Dyson Pharmacy. The office is open from Monday through Friday from 8 am – 5 pm.

 

How can I contact the Helpdesk?

You can contact the Helpdesk by telephone at (850) 412- HELP (4357) or email at helpdesk@famu.edu

 

How can I use networking services on campus?

EIT provides faculty, staff, and students with network connectivity via dial-up and wireless access. An internal or external wireless card (802.11b, 802.11 b/g or 802.11g) is required for wireless connection. There is no charge for this service, it is FREE!

 

How can I get my FAMMail activated?

All students (incoming freshmen and transfer) must bring a copy of their current class schedule and picture ID (Rattler Card is preferred) to 128 Old Dyson Pharmacy in order to retrieve their FAMMail username and password.

 

Can parents have access to their children/student iRattler and FAMMail accounts?

A FERPA Restriction form must be completed and taken to the Registrar’s Office in order for a parent to gain access to the accounts. The FERPA Restriction form must be submitted in person.  The FERPA form is located on FAMU’s homepage under the following links.  Go to Registrar’s Office link and click on ‘Forms’ and then select ‘Student Consent Form (FERPA)’.

 

Does the EIT service center provide virus protection?

Yes, the EIT service center does provide virus protection. McAfee Version 8.5i for Windows (NT, 2000, XP, 2003) Operating Systems can be downloaded on your computer from FAMU’s homepage. Go to following links to access antivirus software; (from homepage select) Administration > Information Technology > Service & Support > Virus Protection.

 

The protections available are McAfee Virus Scan Enterprise 8.5.  Also available is SuperDat file updates which are up to date virus signatures and other information used by McAfee anti-virus products to protect computers. You can also find Stinger updates which is a stand-alone utility used to detect and remove specific viruses. If you experience problems downloading from website, for laptops please come to Room 128 Old Dyson Pharmacy and for desktops please call 412-3685 in order to place a service request and get the Anti-virus protection.

 

Does the EIT service center provide hardware PC support?

No, EIT technicians do not provide hardware support for students. We will however point each student in the right direction as to what vendor to contact and what we think the problem may be. Hardware PC support is provided for official FAMU equipment.

 

When and why do passwords expire?

Passwords expire after 90 days for security purposes.

 

How can I get assistance with my computer, iRattler and FAMMail?

1. The Helpdesk is EIT’s main line of support for students, and faculty and staff. The Helpdesk provides assistance with iRattler, as well as assists end users in the troubleshooting of various computing issues. The Helpdesk will try to assist end users as much as possible, but in the event they cannot resolve an issue, they will inform the appropriate EIT personnel to resolve the problem. You can contact the Helpdesk at (850) 412- HELP (4357), by email at helpdesk@famu.edu or by going to 128 Old Dyson Pharmacy.

 

2. If you have a laptop computer and it starts to have a problem (i.e. virus, spyware, and configuration for networking services), please bring it to 128 Old Dyson Pharmacy and Helpdesk technicians or engineers will be able to provide assistance. If you are having problems with your desktop computer, please call (850) 412-3685 and enter a service request. Once your request is entered, one of EIT’s technicians or engineers will be dispatched to your campus location to assist you.

 

3. If you need help with your FAMMail account, please send email to helpdesk@famu.edu or call (850) 412-5104.

 

FINANCIAL AID

 

Where is the Office of Student Financial Aid located, and what are the hours of operation?

The Office of Financial Aid is located in the Foote-Hilyer Administration Center, room 101. The office is open from Monday through Friday from 8:30 am – 4:30 pm.

Note: During peak time periods please contact our office for special student service hours. 

How can I contact the Office of Student Financial Aid?

You can contact the Office of Student Financial Aid at (850) 599-3730; toll free at (866) 238-2318, or by fax at (850) 561-2730.

 

What is financial aid?
Financial aid consists of grants, scholarships, loans, and employment opportunities that are available to help students pay or assist in the cost of attending Florida A&M University. Most financial aid resources are based on documented financial need and are intended to supplement, not replace, financial resources. Financial need is determined from the information that is supplied on the Free Application for Federal Student Aid (FAFSA).

Detailed information about financial aid programs is available in The Student Guide. State financial aid program details are available on the Florida Department of Education website.

How do I apply for financial aid?
You can apply for financial aid each academic year by completing the Free Application for Federal Student Aid (FAFSA). Beginning in January, you may file either of two formats of the FAFSA; paper or electronic. The paper FAFSA is available from the Office of Student Financial Aid. The electronic version of the FAFSA form is available at
http://www.fafsa.ed.gov. FAFSA on the Web can be an easier and faster way to file your application. It does not require you to download or install any software. The encrypted website contains an optional "Pre-application," which you can print and complete before entering your FAFSA data on-line. As you enter data on-line, there are edits and prompts to help you with the completion of the form. After all required information has been entered, you and your parents (if you are a dependent student) can electronically sign the application if each of you has a federal Personal Identification Number, or PIN. The U.S. Department of Education issues the PIN. You may request a PIN on-line at www.pin.ed.gov. Allow at least two weeks to receive it in the mail. You can receive the PIN via e-mail within four to five business days. If you filed a FAFSA in the previous year, you can use the Renewal FAFSA, which the U.S. Department of Education will mail to you in November or December, or you can complete the Renewal FAFSA on the Web.

How do I apply for a loan?
To request consideration for a Federal Perkins Loan and/or a Federal Stafford Loan, answer "Yes" to Question 27 on the FAFSA, which asks, "In addition to grants, are you interested in student loans (which you must pay back)?" To change your answer to Question 27 after your FAFSA has been submitted to the federal processor, complete the Loan Request form available in the Office of Student Financial Aid.

How do I apply for Work Study?
To request consideration for work-study, answer "Yes" to Question 28 on the FAFSA, which asks, "In addition to grants, are you interested in 'work-study' (which you earn through work)?" The Guide to Work Study provides comprehensive information concerning the work-study hiring processes.

Please note: Each year there are many more requests for work-study than there are funds. Consequently, all eligible students cannot be awarded work-study.

How do I apply for scholarships?

The scholarship process at FAMU begins with your admission application. We encourage all students to use search engines such as www.fastweb.com and other resources for scholarship opportunities.

 

Can I apply for financial aid as an independent student?

Federal regulations define your dependency status. If you answer "no" to each of the seven questions stated in Step Three of the FAFSA, you are a dependent student.
The Office of Student Financial Aid recognizes that the definition of a "dependent" student stated on the FAFSA does not accommodate extenuating family circumstances. There may be family circumstances in which a federally defined dependent student should be considered as "independent." The Office of Student Financial Aid Professional Judgment Appeals Committee reviews such circumstances. To request such a review, complete the Dependency Override Appeal Form.

 

Notice: The following circumstances do not qualify, singularly or in combination, as extenuating circumstances and do not merit a dependency override:
1. Parents refuse to contribute to your education.
2. Parents are unwilling to provide information for FAFSA or for verification, which is the process by which a college or university confirms the data on an individual student's FAFSA.
3. Parents do not claim you as a dependent for income tax purposes.
4. You demonstrate total self-sufficiency.

What is the application processing priority date?
Application Processing Priority Date for FAMU is March 1st. Your FAFSA should be filed by March 1 to be considered for financial aid for FAMU’s fall and spring semesters. List the Florida A&M University federal code, 001480, on your FAFSA to ensure that the application data is sent to FAMU. You may submit the FAFSA after the priority date, but it is likely that only loans will be available. It is unlikely that gift aid other than the Federal Pell Grant (for undergraduate students only) or work-study will be available.

Where can I get help completing my FAFSA?
The U.S. Department of Education provides help on-line at
http://www.fafsa.ed.gov and via telephone at the Federal Student Aid Information Center: 1-800-4-FED-AID [1-800-433-3243]. The Center's hours of operation are from 8:00 am to midnight Monday through Friday Eastern Time and 9:00 am to 6:00 pm on Saturday.

What happens after I file my FAFSA?
Approximately four weeks after filing your FAFSA, the federal processor will mail a Student Aid Report (SAR) to you at the address listed on your FAFSA. If you provide an e-mail address on your paper FAFSA or on FAFSA on the Web, the federal processor will e-mail a message containing a link to your on-line SAR. You can access your SAR on-line by providing your Social Security number, date of birth, and first two letters of your last name. Your SAR either will identify your Expected Family Contribution (EFC) or request that you take additional action, which will allow your EFC to be determined. The EFC is used in determining your financial aid eligibility.* Carefully read and follow your SAR instructions. You are not required to submit your SAR to the Office of Student Financial Assistance (OSFA). If you listed the FAMU federal code, 001480, on your FAFSA, the FAFSA processing agency will electronically transmit your SAR data to OSFA. If you do not receive your SAR within four weeks of filing your FAFSA, you should telephone the Federal Student Aid Information Center at 1-800-4 FED-AID [1-800-433-3243] to determine the processing status of your application. Special Note: If you apply via FAFSA on the Web and do not provide an e-mail address, the federal processor will send you a SAR Information Acknowledgement. It has fewer and less detailed comments than the SAR. For that reason the SAR Information Acknowledgement, unlike the SAR, cannot be used to make corrections to your FAFSA. The Office of Student Financial Aid will notify you of your financial aid eligibility status during late spring or early summer provided all required supplemental documents, if any, have been received and you are admitted to an eligible program. Late applicants are notified subsequently on a weekly rolling basis. *Your EFC helps determine your financial need. Financial need is the difference between your total annual educational expenses and your EFC. To determine your financial need, OSFA subtracts your EFC from the average cost of attendance (COA) for your program and grade level at FAMU. COA minus EFC = financial need.

How do I receive my award letter?
The Office of Student Financial Aid sends award letters electronically to your FAMU E-mail account. If the account is not valid a letter will be mailed via the U.S. Postal Service to undergraduate, graduate, and law school students whose plans are to enroll at FAMU for the upcoming academic year. Each student will receive one notification. Please continue to check iRattler for any updated financial aid information. Financial aid is paid in two disbursements if the award is for the academic year, half in the fall semester and the other half in the spring semester. If the award is for only one semester, payment of a Federal Stafford Loan will be made in two disbursements within the semester. Other aid will be disbursed in one payment. Your financial aid will be credited to your student account to pay for (1) your tuition and fees and (2) board and room, if applicable. When tuition and fees, board, and room, as appropriate, are paid, your remaining aid, if any, will be disbursed to you in a check. The University Controller's Office will mail the check to your address that is on file in the Office of the Registrar.

Note: Only the Office of the Registrar can change your address on university records or you can update your address by logging onto iRattler.

CAUTION: If you have outstanding university debts other than the three named above, you will be responsible for paying them from your remaining financial aid, if any. If you want the university to deduct payment for such debts from your financial aid, you must complete a "Title IV Authorization/Restriction Form."

What is verification?
The process by which a college or university confirms the data on an individual student's FAFSA is called verification. The federal processor selects the FAFSA’s for which the data submitted must be verified. If your application is selected for verification, you will be required to provide OSFA with documentation in support of the information reported on your application. For this purpose, you will be asked to submit documents such as a copy of your (and your parents', if you are a dependent student; your spouse's, if you are married) federal income tax return(s) or a statement certifying non-tax-filer status. You also will be asked to complete an independent or dependent verification worksheet.

How can I get my FAFSA that I completed for another school sent to FAMU?
To have a copy of the FAFSA that you completed for financial aid consideration at another school sent to FAMU, telephone the Federal Student Aid Information Center at 1-800-4-FED-AID [1-800-433-3243] and request the addition of the FAMU federal code to your FAFSA. The FAMU federal code is 001480.  In addition, you may go to
http://www.fafsa.ed.gov  and add FAMU onto your Student Aid Report (SAR).

What if I do not qualify for any need-based financial aid?
If you are not eligible for need-based financial aid, you will be offered a non-need-based unsubsidized Federal Stafford Loan provided you indicated interest in receiving loans on your FAFSA by answering "Yes" to Question 27 on the FAFSA, which asks, "In addition to grants, are you interested in student loans (which you must pay back)."

If I take classes at another university as well as FAMU, can I receive financial aid at both institutions?
You cannot receive a Federal Pell Grant or Stafford Loans from two schools simultaneously. The school from which you will receive your degree should be the school from which you receive financial aid.

What happens to my financial aid if I withdraw from the university?
The university refund policy is stated in the Schedule of Classes. Financial aid recipients who withdraw from all classes may be required to repay a portion of the aid received. OSFA strongly encourages you to discuss with a Financial Aid Administrator the effect withdrawing from all classes will have on your financial aid before you implement the change. After officially withdrawing from all classes, you must immediately notify OSFA of your enrollment status change.

Note: To determine the effect on financial aid of dropping one class or more while remaining enrolled in other classes, consult the Satisfactory Academic Progress Policy.

How can I get a copy of my federal tax form?
In most cases, a "Tax Return Transcript" from the Internal Revenue Service (IRS) will meet financial aid requirements. The transcripts can be ordered on Form 4506, "Request for Copy or Transcript of Tax Form," which is available at
http://www.irs.gov/pub/irs-fill/f4506.pdf.

NOTICE: Written requests submitted on IRS Form 4506 and requests made via telephone (1-800-829-1040) should be fulfilled within 10 to 15 days. The IRS has provided an information sheet with detailed steps on how to make the request.

Where can I submit a request for a loan deferment?
Please contact the FAMU Registrar Office for information concerning completion of loan deferment forms: Florida A&M University.

POST OFFICE

 

Where is the Post Office and what are the hours of operation?

The Post Office is located at the Student Union Building, off of the Set. The office is open from Monday through Friday, 9:00 am – 4:30 pm.

 

How can I contact the Post Office?

You can contact the Post Office at (850) 599-3027.

 

How can I keep the same P.O. Box for the next semester?

Students can keep the same P.O. Box for the next semester by reserving their mailboxes. Students who live in FAMU Housing and who will live on campus the next semester can reserve their mailbox. Students are responsible for remembering their combinations.

 

How do I forward current mail to my new address?

To forward current mail to a new address, students need to fill out a change of address form in the Post Office. The University Post Office will forward mail for 6 months.  Temporary forwards are done over the summer only.

 

Can I have a P.O. Box if I do not live on campus?

No, you cannot have a P.O. Box if you do not live on campus. Post office mailboxes are reserved for on-campus students and FAMU clubs and organizations only.

 

I am out of town and I want my friend to get my mail, what do I need to do?

A letter with copies of 2 picture forms of identification stating that this person is authorized to pick up your mail is needed.  That person will need their identification.

 

How much are stamps?

First class stamps (regular letter) are 44 cents each. Other forms of postage are priced according to weight.

 

How long does it take mail to get to the University?

If mailed from somewhere in Florida, it takes mail 2 days for priority mail and 2-3 days for first class mail under normal circumstances, The University Post Office does not receive mail on weekends or holidays. The US Postal service attempts delivery for first class mail in 2-3 days from anywhere in the US.

 

What happens if someone sends me mail and they forget to include my P.O. Box number?

If someone sends you mail and they forgot to include your P.O. Box number, your mail may be returned.  The University Post Office reserves the right to return any mail that is incorrectly addressed.

 

I forgot my combination, how can I get it again?

If you forget or lose your combination, you will be charged one dollar to get it reissued.

 

I do not have my ID, but I need to get my mail out of my box. Can you give it to me?

If a FAMU postal employee cannot positively identify you, you cannot receive mail without photo identification.

 

How long does it take mail to be forwarded to my new address?

The forwarding process begins initially in 5 days then on a daily basis.  Mail to a new address generally takes twice as long as regular direct mail.

 

What happens to my package if I forget to pick it up?

If you forget to pick up your package, it will be retained from 5 to 30 days depending on the type of mail.  After the retention time expires the mail will be returned to sender.

 

Is there a fee for my mailbox? If so, where do I pay?

The mailbox rental fee is $15.00 per semester. The cost is paid with your tuition and fees.

 

REGISTRAR

 

Where is the Office of the Registrar, and what are the hours of operation?

The Office of the Registrar is located in four (4) Foote-Hilyer Administration Center rooms; 112, 111, 114, and 105.

All offices are opened Monday through Friday from 8 am – 5 pm.

 

How can I contact the Office of the Registrar?

You can contact the Office of the Registrar at (850) 599-3115, via the web at http://www.famu.edu/index.cfm?a=Registrar for detailed staff directory information, also by email at registrar@famu.edu, or by fax (850) 561-2428.

 

What is the Office of the Registrar’s Mailing Address?
Florida A&M University

Office of the University Registrar

Room 112 FHAC 

Tallahassee, Fl 32307-3200

What is FAMU's Federal Interagency Committee on Education (FICE) code?

The FICE code is 001480

How long does it take for my mailing address change to process?
You can go to iRattler to check on the status of your mailing address. iRattler provides all types of services including instant changes to your mailing address.  In addition you may come in person or fax your changes for your home address to the Registrar's Office.

 

Do I have to change my address in the Financial Aid office?
No, you do not have to change your address in the financial aid office. The financial aid office gets information from our address file.

How can I verify my address on file?
To verify the address you have on file, check the address on file via iRattler or you may call the Registrar's office at (850) 599-3115 to confirm your address.

 

How long does it take for a grade to be changed?
A properly completed and signed grade change form received from the Dean’s office to the Office of the Registrar, is usually processed same day. It may, however, take up to a week or more within the department.

Why is my grade not changed if the instructor said he turned in the grade change form?
There are two possible reasons why your grade has not been changed:
(a) The grade change form is probably at the chairperson's or dean’s office for signature or (b) The grade change form is yet to be forwarded to the registrar's office.

How many times can you request the Forgiveness Policy at FAMU?

Beginning Fall 2004, you can request the Forgiveness Policy 3 times per academic career.   (Please refer to the FAMU Catalog for additional information)

 

When are graduation applications due?

Application for graduation deadlines vary across the curriculum.  Usually, it is due the same semester of your final coursework, after you have completed your final audit with your academic department. Generally, applications are due to the academic department by the 1st day of class and to the registrar by the end of the 4th week. The departments will notify students of any problems in writing using the permanent address listed on the student's application form for graduation.

How can I find out if I am on the graduation list and cleared to march in the ceremony?
Upon receipt of a student's application for graduation, the Office of the Registrar will send a letter to the student acknowledging receipt of the application.

When will diplomas be mailed?
Diplomas are mailed approximately ten weeks after the commencement ceremony.

How can I find out if I have holds?
To find out if you have holds, check iRattler under "Personal Portfolio", click "Holds".

Can I obtain verification of graduation before diplomas are mailed?
Yes, you can obtain verification of graduation before diplomas are mailed. Current semester applicants for graduation may obtain verification of graduation from the chairperson or Dean. The Registrar's office will have to sign off on the letter if the student (1) has met all requirements and (2) is not currently enrolled.

When are applications due in the Office of the Registrar for graduation?

Applications for graduation are due two weeks after classes begin. (Please refer to the FAMU Catalog for additional information)

 

How do I establish Florida residency?
Go to the "Residency Qualifications" link on the Registrar's homepage. (Please refer to the FAMU Catalog for additional information)


Do I have to make an appointment to see the residency specialist?
No, you do not have to make an appointment to see the residency specialist. You should obtain the required documents and drop them off at the Office of the Registrar within the stipulated time.

 

Can I receive grade forgiveness for a course I failed at FAMU and retook at another college/university?
No, you cannot receive grade forgiveness for a course you failed at FAMU and retook at another college. FAMU’s forgiveness policy is only applied to courses taken and retaken at FAMU. (Please refer to the FAMU Catalog for additional information)

Would my GPA and letter grade from a class taken at another college/university transfer to my FAMU transcript?
No, your GPA and letter grade would not transfer to your FAMU transcript. Only earned credits transfer to the student's FAMU transcript.  However, a co-op course taken at Florida State University System Institution may show the earned grades and credits on the student's FAMU transcript. (Please refer to the FAMU Catalog for additional information)

What should I do to have my prior earned credits transferred to my FAMU transcript?
In order to have your prior earned credits with 2.0 GPA or better transferred to your FAMU transcript, you should request official transcripts from that previous institution to be sent to the Office of the Registrar.

What is the status of my transcript request?
Call the Office of the Registrar for the status of your request.  Allow five - seven working days for processing.

May I send a transcript request by fax or telephone?
All requests should be made in writing or use the form provided online at
http://www.famu.edu/index.cfm?Registrar&Forms, accompanied with a transcript fee of $10.00 for each official transcript requested.  Transcript fees are accepted only in the form of cashier check or money order made payable to FAMU. No personal checks accepted.

What is the processing time for an official transcript once a request is received?
It takes five to seven business days once received in the Office of the Registrar.

 

What is the procedure for requesting an unofficial transcript?

The procedure for requesting an unofficial transcript is:

  • Current students should obtain a copy from iRattler or they can request an unofficial transcript request to the Office of the Registrar.
  • Students who are not enrolled and do not have access to iRattler must request a transcript from the Office of the Registrar.
  • Each unofficial transcript cost $2.00 each. Transcript fees are accepted in the form of cashier checks or money order made payable to FAMU.  No personal checks accepted.

 

STUDENT FINANCIALS

 

Where is the Student Financial Services office located, and what are the hours of operation?

The Student Accounts office is located at the Foote-Hilyer Administration Center,

Suite G7. The office is open from Monday through Friday 8:30 am – 4:30 pm.

 

How can I contact the Student Financial Services office?

You can contact the Student Financial Services office at (850) 561- 2949.

 

When are fees due each semester?

Tuition and fees to include Health fee, I.D. Card Fee, Orientation Fee, Transportation Access Fee and Lab Fees will always be due on the 5th class day.

 

What is the service charge on returned checks?

Per Florida Statutes 832.07, the following service fees are assessed on all checks returned to the University:

$25.00, if the face of the check does not exceed $50.00

$30.00, if the face of the check exceeds $50.00, but does not exceed $300.00.

$40.00, if the face of the check exceeds $300.00; or 5% of the amount of the check, whichever is greater.

 

How many days must an account be delinquent before it goes to a collection agency?

Delinquent accounts are sent to collections after 120 days.

 

What days are refunds processed?

Refunds are processed on Tuesday’s and Thursday’s of each week.

 

When does the repeat surcharge fee apply?

Florida Statute requires that a student repeating an undergraduate course for the 3rd time be assessed a Repeat Surcharge Fee in addition to the regular course fee.  Additionally a Repeat Surcharge Fee will be assessed for a college preparatory course that has been attempted for the 3rd time.

 

Can I pay my tuition and fees online?

Yes, you can pay your tuition and fees online through iRattler. The “make a payment” link can be found in Self Service> Student Center> Finances.

 

STUDENT HEALTH

 

Where is the Student Health Services office located, and what are the hours of operation?

The student accounts office is located at the Foote-Hilyer Administration Center, room 114. The office is open from Monday through Friday from 8:00 a.m. - 4:30 p.m.

 

How can I contact the Student Health Services office?

You can contact the Student Health Services office at (850) 599-3777 or by fax at (850) 599-3067.

 

What are the required immunizations to register for the University?

2 MMR's (measles, mumps, rubella) shots.

 

Which two shots are students recommended to take or sign a waiver form?

Students are recommended to take or sign a waiver form for Menomune and Hepatitis B.

 

When is a student exempted from taking the required immunizations because of his or her age?

Anyone born on or before 12-31-1956 is exempted from taking the required immunizations.

 

How many credit hours per semester does a student require in order to receive services at Student Health Services?

A student is required to take 6 credit hours per semester to receive services at the Student Health Services.

 

Can employees purchase over the counter medicine from the pharmacy in Student Health Services?

Yes, employees can purchase over the counter medicine from the pharmacy in Student Health Services. 

 

Which office clears students from an immunization hold?

Student Health Services clears students from an immunization hold.          

 

Does Student Health Services accept insurance?

No, Student Health Service does not accept insurance.

 

Are immunization shots free?

No, immunizations shots are not free.

 

What services are by appointment only?

Physicals and gynecological exams require appointments.

 

Can family members be seen at Student Health Services if they are not a student?

No, family members cannot be seen at Student Health Services if they are not a student.

 

Can an outside prescription be filled by the Student Health Services Pharmacy?

Yes, an outside prescription can be filled by the Student Health Services Pharmacy.

 

Does Student Health Services have a dentist or provide dental services?

No, Student Health Services does not have a dentist or provide dental services.

 

Where do I go if I get sick after Student Health Services has closed?

Go to an emergency room or walk in clinic if you get sick and Student Services has closed.

 

Are the services at Student Health Services confidential?

Yes, the services at Student Health Services confidential.

 

Can a student be seen if he or she is taking five or less hours?

Yes, a student can be seen if taking five hours or less, but the $59.00 health fee has to be paid before service is provided.

 

STUDENT HOUSING

 

Where is the Office of Housing located, and what are the hours of operation?

The Office of Housing is located in the Lower level of Gibbs Hall. The office is open from Monday through Friday from 8 am-5 pm.

 

How can I contact the Office of Housing?

You can contact the Office of Housing by phone at (850) 599-3651 or by  fax at (850) 561 2620.

 

How do I apply for housing?

In order to apply for housing, students must submit a housing application and a $350.00 advanced payment. (Please review and retain the Terms and Conditions for your files.  For step-by-step instructions, go to the How to Apply section of our website (Found on the homepage, under Current Students> Housing). 

 

Mail advance payment to: 
Office of Housing
1596 Gibbs Hall Trail                                                                                              

Tallahassee, FL32307-6000

 

How do I cancel my housing?

You must submit a written request for cancellation of housing to the address listed above. If your cancellation is approved, you will be subjected to cancellation fees as per the Terms and Conditions. If your cancellation request is not approved, you will remain obligated to the Housing Agreement and financially responsible for the entire length of the Housing Agreement. Please read the Terms and Conditions prior to requesting a cancellation.

 

How much does housing cost?
Housing has varying room rates. Please see the Room Rate section on our website (Found on the homepage, under Current Students).

 

Can my financial aid be applied to my housing?

Yes, your financial aid can be applied to your housing.  However, if a balance remains after financial aid is dispersed, you are responsible for the balance.

 

When is my housing payment due?  
Fees (including housing) are due by the fifth day of classes each semester.

 

Is it possible to pay for my housing in installments?

Yes, you may pay for housing in installments provided your balance is paid in full by the fifth day of classes. 

 

How do I make my payments?

You may pay in person with cash, check, or credit card at the Cashier's Office located in the Foote-Hilyer Administration Center; or with a cashier’s check or money order at the Office of Housing in Gibbs Hall, Lower level.

 

How are housing assignments made?

Each spring semester students who currently live on campus are given the opportunity to apply for housing for the upcoming academic year. After all returning students are assigned, the application process will begin for new residents. Housing assignments are made according to a combination of factors including: availability, date of application, roommate requests, and building/room preferences.  The Office of Housing makes every attempt to honor requests.  Please keep in mind that it is not always possible to satisfy all of these requests due to high demand.

 

When will I receive my room assignment?
Room assignment information is available online at https://rms.famu.edu/.   Assignments are mailed by July 15th for fall semester, December 15th for spring semester, April 15th for summer sessions A&C and June 1st for summer B. 

 

When can I find out who my roommate is?
Room-mate information is available online. You may log into the online application to view room assignments and room-mate information.

 

How do I request someone to be my roommate?
Roommate requests must be submitted by both or all individuals on the housing application.  The Office of Housing & Residence Life makes every attempt to honor roommate requests.  Please keep in mind that demand is high and we often cannot honor all requests. The deadline for submitting room-mate request is July 6th.

 

What if I need special accommodations?
Some of the residence halls have been equipped to better meet the needs of students with disabilities. Please contact Office of Equal Opportunity Programs at (850)-599-3076. That office will conduct an assessment and forward their recommendation regarding your needs to the Office of Housing. You should also indicate on your housing application what your needs are regarding housing.

 

How long are the beds?  What kind of sheets will I need?

All beds in the residence halls are extra-long twin beds (80 inches).  You will need extra-long twin sheets, which are available at retail stores.

 

What should I bring to campus?
In addition to your personal belongings, you are encouraged to bring the following items: linen (a pillow, pillow cases, extra long sheets (36in X 80in) mattress pad, bed spread, towels, wash cloths, blankets, etc.), study lamp, rain apparel, shower shoes, soap, iron, ironing board and pad, alarm clock, telephone, dictionary, thesaurus, calculator, broom, dust pan, trash baskets, bath and laundry soap, laundry bag or basket, sewing kit, first aid kit, clothes hangers, and one or more power surge protectors (mandatory).

 

If you will be living in a University Apartment, you also need to bring cookware, utensils, dishes, shower curtains and necessary household cleaning supplies. 

 

You may bring computers, stereos, televisions, microwaves, small refrigerators, answering machines, and other electronic equipment. 

 

What should I not bring?
Regular household extension cords, halogen lamps, hot plates, toaster ovens, space heaters, candles, incense, fryers, electric skillets, electric grills or any potentially hazardous items.

 

Do I need curtains?
No, you do not necessarily need curtains; every window in the apartment has mini-blinds.  However, some students put up decorative curtains or sheers on light-weight curtain rods.

 

What type of computer connection is there in my room?
There is a wireless internet connection in each bedroom. 

 

May I have a pet? 

For health reasons, animals such as mammals, birds, insects, reptiles, arachnids, crustaceans, and amphibians are prohibited. If pets are found, a fine will be assessed to the owner of the pet for cleaning cost. Immediate removal of the pet will be required and possible disciplinary action may occur.

 

Who will clean my room?
Although custodial workers are employed to keep all public areas and public community bathrooms clean, you are expected to clean your own room, bathroom, and common areas in the apartment.

 

Do I have to get a meal plan?
Students living in traditional residence halls are required to purchase a student meal plan. Students living in apartment style facilities are not required to purchase a meal plan but may do so if they desire.  For information on meal plans visit:
http://www.famu.edu/oldsite/about/admin/vpad/bsfinancial/MealPlan.htm

 

May I store my belongings in my room during the summer months? 
No, you may not store your belongings in your room during the summer months.  Because the residence halls are used for summer school, camps, conferences, and under renovations during the summer months, students are not allowed to store any belongings or property on campus during the summer.

 

Are first time freshmen required to stay on campus in the fall if they stayed on campus in the summer?

 

RESIDENCY REQUIREMENT:

All freshmen (first time in college students) and/or students with less than twelve (12) semester credit hours residing in excess of thirty-five (35) miles off campus are required to live in University owned and operated residential facilities. Exceptions are made for students residing with their parent or legal guardian whose permanent address prior to freshman move-in date is within a 35-mile commutable radius of the campus. Other reasons for exceptions are students who are at least 21 years of age by the first day of class, students who are married, and students providing support to dependents. Failure to comply with this rule is a violation of University policy and will result in you being charged two semesters of on-campus rent. For purposes of this provision, the following are on-campus residence hall facilities designated for freshmen: Cropper Hall, Diamond Hall, McGuinn Hall, Wheatley Hall, Truth Hall, Gibbs Hall, Young Hall, Sampson Hall, and Paddyfote Complex.

       

To request an exemption from this rule, please complete the Request for Exemption from Housing Residency Requirement form. The deadline to submit a request and receive a response prior to the first day of class is July 31st. Any requests received after this deadline will not guarantee a response prior to the first day of class and the student is still obligated to adhere to the rule unless notified in writing by the Appeals Committee.

 

If I lived on campus for a year and I do not earn 12 credit hours am I required to stay on campus again?

Yes, please see the residency requirement.

 

What is the move in date for the fall and spring semester?

Please see the University calendar for move in dates.

 

What is the move out date for both semesters?

Please see the University calendar for move in dates.

 

Can I remain in the same room I was assigned in the summer for the fall?

No, summer semester operates with limited facilities; therefore your summer assignment may have already been re-assigned to someone else for the fall semester.

 

Can I remain in the same room I was assigned in the spring for the summer?

No, summer semester operates with limited facilities; therefore the facility that you lived in for the spring semester may not be open for summer.

 

How or when can I request a room change?

At no financial penalty, residents may request room changes during the first two weeks of each semester. If approved, the move must take place during the third week of the semester and complete within 48 hours of approval. The room change form is available at the front desk of your assigned building or from the main housing office. 

 

Note: Residents must understand this is only a request and will be honored at the discretion of the housing department staff and the availability of spaces.

 

Any room transfer requests that are received after the initial room transfer period (during the 3rd week of the semester) will be charged a $30.00 administrative fee. Residents who do not follow these procedures may have their requests for a room transfer denied. Residents who transfer rooms without written approval of the Office of Housing and Residence Life will be required to move back to their original room and may receive a $75.00 fine in addition to the administrative charge and/or disciplinary action will occur. End-of-the-semester room transfers must be completed BEFORE the students leave for the semester break. If this is not done, the request for a room transfer will be denied. Residents may also be reassigned as a result of a judicial sanction.

 

Does FAMU offer family housing?

The University has limited family housing based on a first come first served basis.

 

STUDENT SERVICES CENTER

 

Where is the Student Services Center located, and what are the hours of operations?

The Student Services Center is located at the Corner of Wahnish Way and Gamble Drive.

It houses the Cafeteria, Food Court, Copy Center, University Book Store, and the Rattler Card Office.

 

Hours of Operation:

Cafeteria:

Monday through Friday 7:00am- 9:30 am, 11:00 am- 2:00 pm, 4:30 pm- 8:00 pm

Saturday Brunch 11:00 am- 1:00 pm

Sunday Brunch 11:00 am- 2:00 pm

Saturday and Sunday Dinner 4:30 pm- 6:00 pm

 

Food Court:

Monday through Thursday 11:00 am- 10:00 pm

Friday 11:00 am – 4:00 pm

 

Orange Room:

Monday through Friday 8am - 10pm

 

Copy Center:

Monday through Friday 7:30 am- 6:00 pm

 

University Book Store

Monday through Friday 8:30 am- 6:00 pm

 

Rattler Card Office

Monday through Friday 8:00 am- 5:00 pm

 

How can I contact the Student Service Center?

Contact numbers:

Dining Services- (850) 599-3245/ fax (850) 412-7147

Copy Center- (850) 599-3824/ fax (850) 599-8142

University Book Store- (850) 599-3070

Rattler Card and Meal Plan Office- (850) 599-8366

 

Rattler ID Card

 

What is the Rattler ID card?

The Rattler ID Card is FAMU’s official University Identification Card. Many Campus Services can be provided when the card is presented, including Meal Plan, ATM, Library and Book Voucher programs etc.

 

What service does the Rattler ID card provide?

YOUR FLORIDA A&M RATTLERCARD ACTS AS YOUR OFFICIAL FAMU ID

 

With it you can:

  • Access your Campus Vending or FAMU Book Voucher accounts
  • Make purchases on campus
  • Access libraries, periodical databases and labs
  • Enjoy recreation and fitness facilities
  • Attend sporting events
  • Check your balance or access cash at Wells Fargo ATMS. Make deposits at Wells Fargo ATMs only
  • Use it off campus at thousands of locations; where you see the Plus, or Interlink logos
  • Just swipe your card and enter your PIN

It is safer than carrying cash 

What is needed for students to receive their first Rattler ID card?

Students need a form of identification and their class enrollment schedule to receive their first Rattler Card.

 

How can my Rattler ID card serve as an ATM card?

Please click the following link to find out more:  https://www-ca.wellsfargo.com/jump/college/famu

  

 

Will students be able to access their money from financial aid, scholarships, grants and loans with their Rattler Cards?

If you open a Wells Fargo Checking Account, your Financial Aid and or University Refund may be deposited to your Wells Fargo Account via the iRattler link for Direct Deposit Authorization.

 

Go to www.famu.edu and click on the iRattler Direct Deposit Authorization for Financial Aid and University Refunds. Follow the directions. 

 

 

What if my card is lost, damaged, or stolen?

Lost or stolen cards should be reported immediately to the Rattler ID Card Office at

(850) 599-8366.

 

What is the cost to replace the Rattler ID card?

The Rattler ID Card replacement cost is $15.

 

Dining Services

What is Declining Balance (DCB)? The Rattler Card becomes your personal debit card when you open a DCB account. This account allows you to withdraw from your balance upon pre-deposit of funds for purchases at any of the dining locations throughout campus.

Is a DCB account for me?Declining Balance accounts are for all students, faculty and staff. It is a convenient alternative to carrying cash.

How can I get a DCB account?Students may sign-up for a Declining Balance Account in the Dining Services Office located in the Student Services Center or you may charge by phone at (850).599.3245.

What happens if I don’t use all my DCB dollars for the semester?Declining Balance Dollars roll over each semester.

Will food be available for Vegans, Vegetarians & people who have special dietary needs?YES, food will be available for vegans, vegetarians, and people who have special dietary needs. The resident dining hall will offer vegetarian & vegan entrée items. In addition, the dining hall has daily vegetarian soups, extensive salad bar, specialty vegetarian pizzas, and vegetables at the Entree station. It is our commitment to our customers to provide the very best service at all times. Students with special dietary needs, please contact the Director of Dining at (850).599.3245 at any time to schedule a one-on-one meeting so your specific needs can be accommodated.

 

Meal Plan

 

What is the difference between the 19MP, 15MP, 12MP and the 9MP?

The numbers represent the amount of meals allowed per week for that specific plan.  The main dining hall serves a total of 19 meals weekly per day Monday – Friday and 2 per day on weekends).  The meal plan week begins on Saturday and ends the following Friday. 

 

What are Flex Bucks?

Flex Bucks allow students to purchase meals in the Food Court.

What are the Dining Locations and what type of food is served?

               

·        KFC Express – Student Services Center Food Court

Features: Tasty Chicken favorites like the Tender Roast Chicken Sandwich, Crispy Strips, etc.

 

·        Pizza Hut Express – Student Service Center Food Court

Features: Fresh Hot Personal Pan Pizzas, Breadsticks, Cinnamon Sticks and Chicken Wings.

 

·        Rattler’s Nest – Foote Hilyer Administrative Center

Features: Fresh home-cooked meals with a menu that changes daily. Also offers juicy burgers, tasty salads/sandwiches, and a variety of snacks.

 

·        Jazzman’s Café – Coleman Library

Features: Tallahassee’s Best Coffee and Espresso drinks, gourmet sandwiches, salads, soups and homemade muffins and pastries.

 

·        College of Engineering Snack Bar – 2525 Pottsdamer Road

Features: Hot off the grill burgers/sandwiches, fries, and home-cooked meals.

 

·        Grill 155 and SubConnection - Commons (Orange Room)

Features: Grilled cuisine, wraps, salads and vast variety of sandwiches.

 

·        Main Dining Hall (Newly Remodeled)  - The Cafeteria

Features: All you can eat home cooked meals, pasta, pizza, salads, sandwiches, deserts.

 

How do I sign up for the meal plan?      

After enrolling in classes, go online to www.famu.edu click on the iRattler link and log in with your Username and Password. Under the Self-Service header, find Campus Financials sub-header and click Meal Plan Participation link and follow the prompts.

 

Do I have to sign up for a Meal Plan?

If you reside in one of the traditional dorms on campus, the meal plan is mandatory. The traditional dorms are: Cropper Hall, Diamond Hall, Gibbs Hall, McGuinn Hall, Paddyfoote, Sampson, Truth Hall, Wheatley, and Young Hall. These dormitories do not provide a refrigerators or stoves. Students residing off-campus, Palmetto North,           Palmetto South and Phase III Apartments are not required to have a meal plan. There is a non-mandatory commuter meal plan designed for off-campus students.

 

Note: Your Rattler ID Card is also used as your meal card to enter the dining facilities, so if you are a first time student please be sure to get a Rattler ID Card. If you are a Returning student please be sure your card is valid and not damaged.

 

What is the length of term for the Meal Plan Agreement once it has been signed? Also, can changes be made?

The Meal Plan Agreement is for one year, both FALL and SPRING semester. Once you sign the agreement in the Fall you will automatically get the same meal plan in the Spring, unless you change your initial meal plan option.  You are permitted to make changes at the beginning of the Spring semester. Changes must be made in person at the Rattler Card office by signing another meal plan agreement.

 

Note: Only the Student can sign his/her agreement form. Parents cannot sign the agreements unless the student has a disability. Parents cannot sign-up or make changes for students over the phone.

 

How will I be charged for and does my Financial Aid cover my meal plan?

After you sign the 1-year agreement for the Fall and the Spring semester, the charge of the chosen meal plan will be posted to your account. The charge shown on your account will be per semester.

 

Can I be refunded/removed from the meal plan if I do not use it?

No, you cannot be refunded/removed from the meal plan if you do not use it. Once you sign the meal plan agreement you are liable for the charge for the entire 1-year of the agreement (fall and spring). There are no refunds for meals not used. However, there is a cancellation period; usually the first week of the semester.

 

A student may make a request to the Director of Business and Auxiliary Services to be removed from the meal plan for the following reasons only:

               

-                    Medical reason verified by a physician.

-                    Officially released from the housing agreement.

-                    Intern or co-ops (letter from the department required).

-                    Officially withdraws from the University.

-                    Documented Religious reason (e.g., Islamic, Jewish, Hindu etc.)

-                    Seeks a release from the Director of Business and Auxiliary Services for compelling reasons not covered above.

               

Meal plan participants with health-related dietary problems should request a special diet through their physician. A letter from a qualified physician must accompany the request. Participants, whose diets are restricted for reasons other than health, religion, etc., must get special permission through the Office of Business and Auxiliary Services.

 

Where do I make a cancellation request for the meal plan?

A Cancellation request can only be made by filling out a Cancellation Request form at the Rattler Card Office in the Student Services Center.

 

Note: It is the student’s responsibility to arrange his or her class and/or work schedules in order to avoid conflict(s) with the meal plan schedule. Therefore, a student shall not be released from the meal plan due to any conflict with a work or class schedules. 

 

 

 

 

 

 

FAMU, Office of EIT. 09/24/09