Professional DevelopmentFlorida A&M University seeks to enhance the educational and technological skills of its employees by providing continuous professional development opportunities, for faculty, administrators and staff at all levels. In keeping with this charge, the Office of Organizational Development and Training has researched and implemented a number of Professional Development training courses and workshop sessions. These sessions provide the FAMU workforce with information regarding current trends and technical skill-sets to promote and increase employee job performance. The courses include a variety of subject areas to meet the specific needs for further skill development of all faculty and staff.
A comprehensive Professional Development Training Program affirms ODT’s commitment to the campus community by providing access to top-quality educational opportunities. Instructor led, web-based and individualized programs have been implemented to assist with the development of new skills, enhancement of existing competencies and to explore new career paths.
Courses within the Professional Development Training Program include:
1. Americans with Disabilities Act (ADA)
2. Customer Service
3. Ethics/Conflicts of Interest
4. Gender Diversity
5. Sexual Harassment
6. Stress Management
7. Telephone Etiquette